Frequently Asked Questions

Get answers to common questions about The Ultimate Facial.

During your 90-minute Ultimate Facial you'll receive a personalized consultation, gentle cleansing, extractions, glycolic or salicylic treatment, Jan Marini cream mask, Hydro-Jelly mask and a soothing neck, shoulder, arm, hand, foot and scalp massage. Expect relaxation and temporary redness after extractions.

Yes — The Ultimate Facial is fully customizable. We adjust glycolic/salicylic strengths, skip acids if needed, and perform gentle extractions or a lighter approach for reactive or sensitive skin. A patch test and skin history review ensure safe, effective treatment.

We recommend booking The Ultimate Facial 3–7 days before a major event to allow any minor redness or peeling to subside while preserving the post-facial glow. For intense skin resurfacing, consider scheduling earlier based on your therapist's guidance.

Yes — extractions and a gentle chemical treatment are included. The facial uses glycolic or salicylic acid based on your skin type plus professional extractions performed with care. Expect temporary redness; follow post-care instructions to support healing and optimal results.

Avoid retinoids, aggressive exfoliation, and prolonged sun exposure for 3–7 days before The Ultimate Facial. Arrive makeup-free if possible, disclose medications or recent treatments, and hydrate well. This helps ensure a safe session and the best possible outcome.

For most clients, scheduling The Ultimate Facial every 4–6 weeks supports long-term improvement in texture, tone, and congestion. Those with acne or specific concerns may benefit from an initial series; your therapist will recommend a personalized frequency and homecare plan.